Get in Touch With Us
Have a question, a suggestion, or something you'd like to flag? We're here to help. Whether you've spotted something that needs updating, want to share feedback on our content, or simply need a hand finding the right information, reaching out is straightforward.
We read every message that comes in. Response times vary depending on volume, but we aim to reply within two working days. The more detail you include, the faster we can give you a useful answer.
What You Can Contact Us About
- Content queries — If something on the site looks out of date, contains an error, or needs clarification, let us know. We take accuracy seriously and act on corrections quickly.
- General questions — Not sure where to find something? Drop us a line and we'll point you in the right direction.
- Feedback and suggestions — We're always looking to improve. If there's a topic you'd like us to cover, or a section you think could be clearer, we welcome that input.
- Partnership and editorial enquiries — For any professional or editorial matters, please use the email below and include a brief outline of what you're proposing.
- Responsible gambling concerns — If you or someone you know needs support, please contact a dedicated helpline such as GamCare or BeGambleAware. We can point you toward the right resources if needed.
How to Reach Us
The best way to get in touch is by email. We don't operate a live chat or phone line, so email ensures your message is logged and handled properly.
Send your enquiry to: info@thecarltoninn.co.uk
Please include a clear subject line so we can route your message to the right person without delay. If your query relates to a specific page or piece of content, a link or brief description helps us respond more efficiently.
A Note on Response Times
We're a small, focused team. We don't use automated replies, so when you hear back from us, it's a real person who has read your message. During busy periods, replies may take slightly longer than usual, but we do respond to every genuine enquiry.
Thank you for taking the time to get in touch — your feedback helps us keep this site accurate, useful, and trustworthy.